1.Q: Are you manufactuer or trading company?
A: We are manufacturer.
 
2.Q: Is it all right to make customer's own brand name?
A: Yes, OEM is welcome.
 
3.Q: When is the lead time?
A: Normally, Our lead time is 25-35 days for first order
 
4.Q: What is your minimum order?
A: Our MOQ is always a 20'ft container. For trial orders, we also accept 100-200 pcs for eachmodel, but the price will be change.
 
5.Q: How long is the warranty?
A: We promise the warranty of one year.
 
6.Q: What is your terms of delivery?
A: FOB,CIF and EXW.
 
7.Q: What kind of payments does support?
A: T/T.
 
8.Q: What's your payment term?
A: 30% deposite in advance.
 
9.Q: How can I get a sample to check your quality?
A: Contact us and we will arrange for you to send samples.
 
10.Q: How long can I expect to get the sample?
A: About 5-7 days.
 
11.Q: Where is your loading port?
A: Ningbo
 
12.Q: What's the list of certificates you holds?
A: BSCI, ISO9001, CE, SAA, RoHS, LVD, EMC, UKCA, CB, IPX1, IPX4
 
13.Q: How about the packing?
A: The general packing is 1pc/PE bag+brown export carton.
Mail order packing is 1pc/Bubble bag+foam+brown export carton.
Color box packing is 1pc/PE bag+color gift box; 5 pcs/master carton.
 
14.Q: What are the surface temperature and covering temperature?
A: The surface temperature is 45~55 degree celsius, and the temperature will remain between 65~70 degree celsius after placing the item. for security! Affected by ambient temperature
 
15.Q: How long are the preheating and drying times?
A: The preheating time is about 5 minutes. Normally, it will take a night to dry the item.
 
16.Q: If we have some other product requirements that your page don't include, can you help to supply?
A: Yes,we will try our best to help you find the right one.